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FREQUENTLY ASKED QUESTIONS:
Q. When will my order ship?
A. Most orders ship within two business days. Please add two to five days for delivery, depending upon your location. Items on back order may take longer.
Q. How will my order ship?
A. Your order will ship via UPS Ground or by USPS. We do not ship overseas at this time.
Q. What method of payment is accepted?
A. We use Paypal where you can use your credit card or call us directly at 830-540-4062, or you can mail in a check.
Q. What will my shipping charges be?
A. Shipping charges are as follows:
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SHIPPING CHARGES
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Order Subtotal:
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Charge:
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up to 1lb
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$10.95
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1lb to 3lb
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$15.95
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3lb and up
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$20.95
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Q. Must I order online?
A. We will be happy to take your credit card order by telephone. Call us toll-free at 830-540-4062.
Q. Does Jylery have a return policy?
A. Yes! We are proud of our products and stand behind them 100%. To exchange or return an item for any reason, please enclose your invoice and unused merchandise in the original packaging within 30 days of receipt. Send the package to us at:
Jylery
4623 County Road 444
Waelder, TX 78959
We cannot accept returns sent COD.
Q. Is my privacy protected?
A. Yes! We are committed to honoring and protecting your privacy while at the same time providing you with a first rate on-line shopping experience. As an important part of respecting your privacy, we would like you to know that your name and other personal information will absolutely never, ever be sold, viewed or otherwise used by anyone else other than My Mix.